Part-Time Asset Protection Associate

About the role

The American Girl New York City retail store is looking for a Part-Time Asset Protection Associate to keep the store safe for customers and employees and to protect company assets. The position is part of the store team and requires a valid New York State security license.

Key responsibilities

• Maintain a safe environment by monitoring and correcting safety concerns and guiding customer traffic when needed
• Provide external and internal customer service in a positive, friendly and professional way, and de-escalate difficult situations
• Prevent loss of company assets through surveillance, employee package checks and trash checks, and apply knowledge of civil and criminal retail security laws
• Serve as a safety mentor for store employees and lead by example

Required profile

• Valid state-specific security license (required)
• 1-2 years of loss prevention, law enforcement, criminal justice, military or security experience preferred
• Ability to work with a diverse workforce and customer base, including children, preferred
• Availability for evening, weekend and holiday shifts

Required skills

• Working knowledge of Microsoft Word, Excel and Outlook preferred
• Multi-tasking and strong communication skills

What we offer

• Pay of $20-21 per hour, depending on location, skills and experience
• Competitive total pay programs and comprehensive benefits