On‑Call Receptionist – Internal Medicine (PRN)

About the role

Revere Health is seeking an on‑call receptionist to support its busy Internal Medicine/Endocrinology office in Provo. The role involves handling inbound patient calls, scheduling appointments, and delivering professional, courteous service to patients and staff.

Key responsibilities

• Answer and route patient phone calls, providing accurate information or referrals.
• Schedule appointments via telephone or in‑person using the office’s computer software.
• Maintain patient records by capturing demographics, insurance, and billing details.
• Manage a multi‑line telephone system in a fast‑paced environment.
• Uphold confidentiality of personal, health, and financial information.
• Respond to unexpected office events and follow established policies and procedures.

Required profile

• Bilingual Spanish speaking.
• High school diploma or equivalent.
• Dependable, team‑oriented, friendly, and professional demeanor.
• Ability to multitask, sit or stand for prolonged periods, and handle stressful situations.

Required skills

• Proficient computer usage.
• Strong telephone handling skills.