National Account Manager – Beauty (Direct eCommerce)

About the role

Dyson is seeking a National Account Manager to lead the Beauty category across its direct‑to‑consumer channels, including Dyson.com, marketplaces and retail stores. The role combines strategic planning with hands‑on execution to drive sustainable sales growth and deliver an exceptional consumer experience.

Key responsibilities

• Manage commercial and operational activities for key retail and marketplace accounts.
• Develop and execute trade plans covering promotion strategy, pricing and assortment.
• Drive sales growth, profitability and repeat business across all direct channels.
• Identify and pursue new account acquisition opportunities to expand distribution.
• Lead negotiations with internal and external stakeholders.
• Support the Beauty category’s business planning, forecasting and inventory management.
• Analyze performance data, monitor trends and implement process improvements.
• Collaborate cross‑functionally with Ecommerce, Retail, CRM, Marketing, Customer Service, Supply Chain, Finance and Media teams to optimise traffic, conversion and ROI.

Required profile

• Proven experience in commercial management, trade planning and business growth within e‑commerce or retail environments.
• Strong analytical mindset with the ability to use data for decision‑making and performance optimisation.
• Excellent negotiation skills and ability to manage relationships with internal and external partners.
• Demonstrated capability to work cross‑functionally and drive collaborative initiatives.
• Strategic thinking balanced with hands‑on execution.

Required skills