Manager - Student Support Services

About the role

The State of Georgia is seeking a Manager for Student Support Services to lead initiatives for Veterans Affairs and Special Populations at the Alpharetta – North Fulton Campus. This full‑time, day‑shift position reports to the Executive Director of Student Affairs and may occasionally support the Lawrenceville campus.

Key responsibilities

• Conduct group information sessions for prospective students (approximately 15% of time).
• Coordinate, develop, monitor, and complete project initiatives related to the Office of Veterans Affairs and Disability Services.
• Enter, review, and report data required for compliance and performance metrics.
• Administer computer‑based and oral examinations, ensuring adherence to testing policies.
• Provide guidance on Veterans Administration educational benefits and ADA‑required disability services.
• Collaborate with diverse student populations to enhance support services.

Required profile

• Bachelor’s degree (or Associate’s degree with additional experience) from an accredited institution.
• At least one year of related experience (or three years with an Associate’s degree).
• Preferred: Bachelor’s degree with two years of relevant work experience.
• Knowledge of Veterans Administration benefits, policies, and ADA disability services.

Required skills

• Strong oral and written communication abilities.
• Excellent organizational and detail‑oriented skills.
• Decision‑making and problem‑resolution capabilities.
• Proficiency with standard computer applications and job‑related software.

What we offer

• Competitive salary of $58,000 per year.
• Comprehensive benefits package designed for all career stages.
• Full‑time, benefited, FLSA‑exempt position.
• Opportunity to impact the lives of over 10 million Georgia citizens.