Manager of Paralegal Services

About the role

The Law Offices of Marshall Dennehey is seeking a full‑time Manager of Paralegal Services to lead its litigation support team in New York. This senior‑level position oversees the day‑to‑day operations of paralegals, ensuring high‑quality service for attorneys while fostering a collaborative, respectful workplace.

Key responsibilities

• Recruit, hire, onboard, and orient new paralegals.
• Conduct performance evaluations and develop improvement plans.
• Create and deliver training programs and educational support.
• Implement standardized procedures, structures, and best practices across the department.
• Monitor workload, productivity, and resource allocation.
• Maintain regular in‑office attendance and support a geographically dispersed workforce.

Required profile

• Collaborative and approachable leader who enjoys helping others succeed.
• Experienced litigation professional familiar with attorney and support‑team demands.
• Strategic operator able to balance daily operations with long‑term initiatives.
• Effective communicator who can manage competing priorities and engage stakeholders.
• Problem‑solver who leverages technology to improve processes.
• Team builder who promotes consistency, accountability, and engagement.

Required skills

• Excellent interpersonal, organizational, and communication abilities.
• Strong attention to detail with multitasking and prioritization capabilities.
• Ability to meet deadlines while handling multiple assignments.
• Commitment to confidentiality and professionalism.
• Willingness to learn new skills and adapt to evolving requirements.

What we offer

• Comprehensive health insurance (medical, dental, vision, prescription).
• Generous paid time off, holidays, and 401(k) retirement plan.
• Bonus opportunities and firm‑sponsored voluntary benefits (life insurance, identity theft protection, pet insurance, legal plan, flexible spending accounts).