Maintenance Supervisor - Museum Terrace

About the role

Museum Terrace is a stabilized community of 212 units in Los Angeles, California. The Maintenance Supervisor oversees and performs technical and mechanical work so that the buildings, grounds, amenities and common areas meet the company's standards for cleanliness, appearance, safety and functionality. The schedule is Monday to Friday, 9am to 6pm, subject to change depending on business needs.

Key responsibilities

• Complete work orders from resident service requests and routine upkeep by diagnosing defects and repairing them according to policy, safety standards and code requirements.
• Oversee the make-ready process for vacant units: pre-move-out inspection, punch list, vendor and contractor scheduling, supplies, and final inspection of completed work.
• Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, the leasing office, garbage areas, parking lots and other common areas.
• Inspect the work of other service team members, contractors and vendors, and develop corrective action plans where needed.
• Maintain spare parts and maintenance material inventory and work with the Community Manager to order supplies and tools within budget.
• Complete monthly preventative maintenance per the Policy and Procedure Manual and help develop the budget for repairs, maintenance and capital projects.
• Support cost control by fixing rather than replacing parts when possible and using materials and tools correctly.
• Run regular safety meetings, keep MSDS sheets current and up to date on OSHA and other safety requirements.
• Treat residents respectfully, answer questions and handle complaints about maintenance efficiently.

Required profile

• High school diploma, GED or related experience and training.
• 1-2 years of experience as a Maintenance Supervisor; prior experience using RealPage is preferred.
• Experience in property management maintenance, other building maintenance or a related trade.
• EPA certification Type I, II or Universal if the job involves sealed HVAC systems, and all state and local certifications required.
• Valid driver's license to operate a golf cart on the property, if applicable.
• Ability to stand, walk or sit for long periods, work in all weather, and lift up to 25 pounds alone and 50 pounds with assistance.
• Flexible schedule, including call duty on evenings, weekends and holidays.

Required skills

• Proficiency in customer service and interpersonal communication.
• Reading, writing and effective communication to represent management and act as first point of contact.
• Internet, word processing, spreadsheet and database programs; property management system experience preferred.
• Basic math skills for reviewing financial, administrative and legal documents.
• Own hand tools unless prohibited by state law; knowledge of safe use of hand tools, power tools, mechanical equipment and measuring devices.

What we offer

• Hourly pay of $33.00-$35.00 in Los Angeles, with possible weekly, monthly or quarterly bonuses for onsite property positions.
• Medical, dental, vision, disability and life insurance, with low employee medical costs for employee-only coverage.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• 401(k) with company match up to 6% after 6 months, paid parental leave and fertility benefit reimbursement up to $10,000.
• Employee Assistance Program, critical illness, accident, hospital indemnity, pet insurance and legal plans.
• Onsite housing discount for onsite team members, and a 6-week paid sabbatical after 10 years of service.