Key Account Manager – Broker Managed Customers

About the role

The Key Account Manager will accelerate growth across a portfolio of grocery retail customers by building strong partnerships, managing broker relationships, and developing effective sales strategies. This position combines account leadership, retail execution, data‑driven insights, and cross‑functional collaboration to maximize revenue and market presence.

Key responsibilities

• Own sales growth initiatives across assigned retail customers while managing broker partnerships.
• Develop and strengthen strategic partnerships with retail customers through joint business planning.
• Build customer‑specific sales strategies by identifying business needs and market opportunities.
• Lead sales presentations, line reviews, and business reviews to communicate value propositions.
• Analyze syndicated and self‑service data platforms to uncover insights and develop sales recommendations.
• Create and manage annual, quarterly, and monthly sales targets and action plans.
• Design trade promotion strategies, manage budgets, and optimize promotional investments.
• Own product forecasting processes and support broader demand planning activities.
• Manage customer spending, deductions, and trade‑related processes.
• Collaborate with internal teams (sales strategy, trade, marketing, finance, operations, supply chain, product) to drive customer success.
• Identify opportunities to improve processes and support continued business growth.

Required profile

• Strong commercial instincts with the ability to translate data into compelling sales stories.
• Experience navigating the consumer goods landscape, particularly grocery retail.
• Collaborative sales leader who thrives in a fast‑paced environment.
• Proven ability to build brands, processes, and lasting customer relationships.

Required skills