Integrated Operations Lead – Hybrid (Raynham, MA)

About the role

The Integrated Operations Lead will drive business development and service delivery for Kelly’s strategic client Johnson & Johnson across its affiliate sites. Working in a hybrid model from Raynham, MA, you will act as the central hub for operations, aligning online tools with sales and recruitment initiatives.

Key responsibilities

• Utilize Hubspot, JJEDs, Fieldglass and KSN daily for strategic alignment, reporting and contact management.
• Collaborate with OOP Sales teams, IOL peers and Managed Solutions teams on local and global business strategies.
• Lead initial partner meetings, identify outsourcing opportunities and route them to sales leadership.
• Support current contractors, address operational challenges and coordinate with on‑site/off‑site teams.
• Oversee daily service delivery follow‑up for recruitment efforts and communicate issues to the OOP team.
• Maintain stakeholder strategy documentation, including organizational mapping and data mining.

Required profile

• Proven experience in business development or integrated operations within a staffing or consulting environment.
• Strong ability to work cross‑functionally and manage multiple stakeholder relationships.
• Excellent communication skills and a proactive, solution‑focused mindset.

Required skills

• Hubspot
• Fieldglass
• KSN

What we offer

• Hybrid work arrangement with flexibility.
• Opportunities for professional growth within a global talent solutions firm.
• Collaborative culture that values inclusion, integrity and impact.