Inside Service Representative (Remote, US)

About the role

Alcon is seeking an Inside Service Representative to support US Vision Care on a remote basis. You will be responsible for driving sales performance, market share, and resource utilization for an assigned territory through phone‑based interactions.

Key responsibilities

• Develop and execute business plans to achieve sales targets for the territory and therapeutic areas.
• Identify and engage decision‑makers, delivering tailored messages with appropriate frequency.
• Utilize available technologies and channels to support sales calls and ensure product awareness.
• Deploy approved marketing and sales promotional materials and programs.
• Provide product expertise to facilitate clinical discussions and differentiate Alcon from competitors.
• Allocate resources such as samples and marketing materials effectively.
• Collaborate with Key Account Managers, Marketing, and other functions to meet sales objectives.
• Collect and share customer insights and feedback with internal stakeholders.
• Adhere to Integrity, Compliance, and all company policies.

Required profile

• Bachelor’s degree or equivalent experience (e.g., high school + 8 years, Associate + 4 years, M.S.).
• Willingness to relocate within 9‑12 months to one of several US states.
• Strong communication and relationship‑building skills.
• Ability to adapt approaches based on customer needs and market dynamics.

Required skills