Identity & Driver Credential Specialist 1 (Kingsland)

About the role

The Georgia Department of Driver Services is seeking an Identity & Driver Credential Specialist 1 to join its Kingsland office. In this full‑time position you will assist residents with licensing and identification services, ensuring each interaction is handled accurately and courteously.

Key responsibilities

• Issue learner permits to teenagers and first‑time drivers.
• Convert out‑of‑state driver licenses to Georgia licenses.
• Administer written and road examinations for new drivers.
• Process and issue state identity cards in compliance with regulations.
• Provide front‑line customer service, answering questions and resolving issues.

Required profile

• Strong commitment to delivering excellent customer service.
• Dependable, motivated, and able to work in a fast‑paced environment.
• Friendly, patient, and detail‑oriented with diverse populations.
• Ability to follow established guidelines and state regulations.

Required skills

What we offer

• Annual salary of $32,000 (non‑negotiable).
• Comprehensive benefits package for all career stages.
• Clear career path: promotion to Specialist 2 after 12 months with a 10% salary increase.
• Opportunities for internal mobility within the Department of Driver Services.