Hourly Customer Service Representative (Part-time)

About the role

We are seeking an Hourly Customer Service Representative to join the Cobb and Douglas Public Health team in Marietta, Georgia. This part-time, day-shift position offers $20.60 per hour for up to 29 hours a week and focuses on delivering high-quality service to participants of the WIC program.

Key responsibilities

• Explain the WIC program, including dual participation, eWIC card usage, complaint filing, and participant rights.
• Greet and assist WIC participants, schedule appointments, check clients in and out, and answer phone inquiries.
• Enter and maintain accurate client data in the WIC management system, verify eligibility documents, and file confidential records according to policy.
• Provide courteous, timely service while adhering to health‑safety guidelines for Cobb and Douglas counties.

Required profile

• High school diploma or GED.
• At least one year of experience in a customer‑service environment.
• Ability to work in a fast‑paced setting and lift up to 50 lb regularly.
• Preferred: prior WIC experience and bilingual Spanish/English proficiency.

Required skills

• Data entry into specialized management systems.

What we offer

• Exceptional learning and growth opportunities.
• Flexible core operating hours (Monday‑Friday, 8 am‑5 pm).
• Employee recognition program and worksite wellness activities.
• Diverse and inclusive workforce.