Health Information Specialist I - Entry Level (Remote)

About the role

Datavant, a data collaboration platform for healthcare, is hiring an entry-level Health Information Specialist I for a full-time, remote position. The role processes all release-of-information (ROI) requests, especially medical record requests, accurately and quickly, while protecting patient privacy and complying with HIPAA regulations. It is Monday to Friday, 8:00 am to 4:30 pm EST.

Key responsibilities

• Take calls from patients, insurance companies and attorneys to give medical record status and process requests for patient health information.
• Document information in multiple platforms using two computer monitors and prepare new patient charts from paper and electronic sources.
• Assemble medical records in standard order, create digital images of paperwork for the electronic medical record and transmit records to external sources.
• Answer inbound and outbound calls, handle faxes, open mail and enter data; may assist with patient walk-ins and administrative duties.
• Maintain confidentiality of privileged information and comply with HIPAA and company policies.
• Meet productivity expectations and adapt to changing priorities with minimal supervision.

Required profile

• High school diploma or GED.
• Basic computer proficiency and strong data entry skills.
• Professional verbal and written communication in English; detail-oriented and quality-focused.
• Able to work with minimum supervision, handle multiple tasks and work overtime during peak seasons.
• Ability to commute between locations as needed.
• Bonus points for healthcare, production/metric-based or in-person customer service experience.

Required skills

• Proficiency in Microsoft Office, including Word and Excel.
• Comfortable using phones, fax machines, printers and other office equipment.

What we offer

• Estimated base pay of $15-$15 per hour.
• Onsite/virtual training followed by job shadowing with a mentor; company equipment provided.
• PTO, health, vision and dental insurance, 401k savings plan and tuition assistance.