Global Systems Administrator - Manufacturing Infrastructure

About the role

IKO Industries Ltd., a manufacturer of roofing and building materials, is hiring a Global Systems Administrator for its Manufacturing & Core Infrastructure team in Chester, South Carolina. Reporting to the Manufacturing IT Infrastructure Team Lead, the role covers the design, implementation, support and optimization of global core infrastructure and manufacturing systems, acting as a liaison between IT, engineering, manufacturing teams and vendors. It supports a 24/7 global manufacturing environment and works on-site.

Key responsibilities

• Manage and optimize servers, storage, virtualization platforms and cloud, on-premises and hybrid infrastructure
• Contribute to global data centre strategy and support virtualized manufacturing environments, including Siemens and industrial automation platforms
• Collaborate with engineering teams and vendors to deploy and support manufacturing computing systems
• Ensure uptime, resiliency, security and performance of manufacturing infrastructure
• Manage capacity planning, technology refreshes and lifecycle management
• Provide Level 2 and Level 3 support within SLAs, perform patching and lead incident response and troubleshooting
• Take part in a 24/7 on-call rotation and after-hours support
• Follow IT service management processes and implement infrastructure according to cybersecurity frameworks
• Manage access controls, security configurations, software licensing compliance, disaster recovery and backup strategies
• Act as technical lead for infrastructure projects, liaise with vendors and document systems and procedures

Required profile

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related field, or equivalent experience
• 3-10+ years of systems administration or infrastructure experience
• 3-10+ years supporting manufacturing or OT environments, including 24/7 operations
• Ability to work on-site in Chester, SC and travel occasionally
• Willingness to join an on-call rotation and provide after-hours support

Required skills

• Hands-on experience with VMware ESXi 6.x, 7.x or newer
• Windows Server 2016, 2019 or 2022, Active Directory, Microsoft 365, Microsoft Azure and Linux
• Enterprise storage, backup and disaster recovery technologies
• Networking fundamentals and infrastructure monitoring tools
• Siemens WinCC and TIA Portal strongly preferred; Rockwell Automation or Allen-Bradley FactoryTalk an asset
• ThinManager, VDI or Terminal Services, and HP/Dell enterprise servers

What we offer

• Compensation of $73,000-$77,000
• Health, dental, vision and life insurance, health spending account and mental wellness support
• Short-term disability, 401(k) match, paid vacation and floating days
• Tuition reimbursement, employee assistance program, engagement events and awards