General Manager - Disaster Restoration

About the role

A leading North American property restoration and reconstruction company, with operations across the country and more than $1 billion in annual revenue, is looking for a General Manager to lead its Milwaukee branch. The candidate will have full operational and financial ownership of the branch, including managing the P&L, driving revenue and EBITDA growth, developing new business and building a high-performing team.

Key responsibilities

• Own the branch P&L, revenue, EBITDA and overall financial performance, and develop strategies to grow revenue and market share.
• Lead business development and strengthen relationships with commercial clients, property owners, insurance partners and referral sources.
• Oversee daily restoration and reconstruction operations and ensure projects are delivered safely, efficiently and to customer expectations.
• Recruit, develop, coach and retain a team, and establish accountability for production, customer service, profitability and operational performance.
• Monitor key financial and operational metrics and take corrective action when needed.
• Build on the existing operation while identifying new markets and revenue opportunities, and act as the senior leader and main representative of the branch.

Required profile

• 7+ years of experience in disaster restoration or a closely related industry.
• Progressive leadership experience with increasing operational responsibility.
• Demonstrated P&L ownership and financial management experience.
• Proven track record of growing a restoration operation, branch or similar service business.
• Experience hiring, developing and leading teams.
• Entrepreneurial mindset, able to work independently and make sound business decisions.

Required skills

• Strong business development and relationship-management skills.
• Understanding of restoration operations, project management and customer service.
• Strong financial, analytical, communication and leadership skills.

What we offer

• Base salary of $120,000-$140,000 plus a performance-based bonus that can match the base salary.
• Company vehicle, company credit card and cell phone allowance.
• Medical, dental, life and long-term disability insurance, paid time off and holidays.
• 401(k) with company match.
• Significant autonomy and decision-making authority.