Front Desk Attendant – Sandy Recreation Center

About the role

Under the general supervision of the Office Coordinator, you will operate the telephone console, computers, and copy machine while acting as the primary receptionist. The role involves handling paperwork, ensuring customer satisfaction, and processing payments for facility rentals, memberships, and programs.

Key responsibilities

• Operate telephone, computer, and copy equipment to support daily front‑desk operations.
• Process payments and manage financial transactions for rentals, memberships, and activities.
• Maintain accurate records, handle confidential information, and follow written and verbal instructions.
• Provide courteous service to the public both on the phone and face‑to‑face, addressing inquiries and resolving issues.

Required profile

• Must be at least 16 years old; one year of customer‑service, cashiering, or computer experience preferred but not required.
• Knowledge of telephone etiquette, correct English usage, and basic office methods and equipment.
• Ability to handle confrontational situations, make sound decisions, and exercise discretion with confidential data.

Required skills

• Microsoft Word
• Microsoft Excel
• Basic database usage