Front Desk Associate – Student Career Preparedness (Work‑Study)

About the role

The Office of Student Career Preparedness is hiring a dependable Front Desk Associate for the 2026‑2027 academic year. This on‑campus, part‑time position serves as the first point of contact for students, alumni, employers and visitors, supporting the university’s career services mission.

Key responsibilities

• Greet visitors, answer phone calls and respond to inquiries with professionalism.
• Direct campus guests to appropriate resources and maintain a welcoming lobby and kiosk area.
• Schedule student appointments with career advisors and keep accurate office logs.
• Process employer job postings on the Handshake platform and update spreadsheets and digital records.
• Monitor office supplies, remove outdated materials, and ensure a clean front‑desk environment.
• Participate in mandatory staff meetings and training sessions each semester.

Required profile

• Approved Federal or Institutional Work‑Study permit for Fall 2026 – Spring 2027.
• Currently enrolled undergraduate (Freshman‑Senior) with a minimum 2.0 GPA.
• Flexible availability Monday‑Friday, 8 AM‑5 PM, within the office’s operating hours.
• Valid U.S. work authorization.
• Business‑casual attire during work hours.

Required skills

• Strong customer‑service orientation and phone etiquette.
• Excellent verbal and written communication with attention to detail.
• Ability to multitask, solve problems and stay organized in a fast‑paced environment.
• Punctuality, trustworthiness and self‑motivation.

What we offer

• Hourly wage ranging from $9.00 to $12.00.
• Part‑time, on‑site work schedule with business‑casual dress code.
• Professional development through interaction with career staff and university employers.