Fraud Analyst – Hybrid (Chicago)

About the role

As a Fraud Analyst at tastytrade, you will investigate and prevent fraudulent activity across the firm’s customer base, focusing on brokerage and fintech‑specific fraud typologies. The role is hybrid, requiring three days per week in the Chicago office.

Key responsibilities

• Lead complex and high‑risk fraud investigations end‑to‑end, including coordinated fraud rings, synthetic identities, and sophisticated account takeover schemes.
• Conduct fraud risk assessments to identify and mitigate emerging fraud vectors across products, services, and customer segments, and present findings.
• Collaborate with risk, compliance, legal, and customer support to resolve escalations and ensure consistent investigative standards.
• Communicate directly with customers on complex fraud and account security matters, including verification requests and dispute resolution.
• Maintain accurate documentation of investigations, case outcomes, and fraud loss reporting in line with internal recordkeeping standards.
• Monitor emerging fraud trends such as AI‑generated identity fraud, social engineering, and SIM‑swapping, and recommend process or detection improvements.
• Operate with significant autonomy managing the firm’s most complex and highest‑risk investigations.

Required profile

• 3‑5 years of experience in fraud analysis, fraud operations, or transaction monitoring, preferably within a broker‑dealer, fintech, or financial services environment.
• Proven track record leading complex fraud investigations.
• Strong analytical and investigative abilities to identify suspicious patterns across large datasets and make sound judgments with incomplete information.
• Experience with fraud detection tooling such as device fingerprinting, behavioral analytics, and case management platforms.
• Excellent written and verbal communication skills for interaction with internal stakeholders, customers, and external parties or law enforcement.
• Collaborative, team‑oriented approach with the ability to influence cross‑functional teams.
• Willingness to obtain Series 3, 7 & 63 (or 66) licenses; the company will sponsor the process.
• CFE (Certified Fraud Examiner) certification is a plus.

Required skills

• Device fingerprinting
• Behavioral analytics
• Case management platforms

What we offer

• Performance bonuses
• Stock purchase options
• Medical, vision, and dental benefits
• 401(k) retirement plan
• Paid vacation