Fleet Coordinator

About the role

Avis Budget Group is hiring a Fleet Coordinator in Boston, Massachusetts. The role uses technology, fleet management systems and strong communication to keep vehicles safe, clean and ready for members. You will coordinate with Fleet Associates, internal teams and external vendors to identify and resolve vehicle needs, track work through completion and support daily fleet operations. The position requires regular, on-site presence and cannot be performed remotely.

Key responsibilities

• Coordinate vehicle repairs from start to finish, including scheduling work with internal teams and vendors, tracking progress, following up on delays and ensuring vehicles are safely returned to member availability.
• Assist with hands-on fleet work when needed, such as moving vehicles and completing or supporting field work tickets.
• Monitor fleet reports and systems daily to spot vehicles needing attention, including repairs, recalls, vehicle holds, high-idle vehicles and other availability concerns.
• Support vehicle in-fleets, de-fleets, moves and other fleet needs, including preparation, documentation and coordination with internal teams.
• Keep fleet systems, work tickets and trackers accurate and up to date.
• Respond to fleet requests from Fleet Associates, Member Services, vendors and other internal teams and follow them through to resolution.
• Support partner fleet programs by coordinating repairs, tracking status and sharing updates with partners.
• Complete other fleet-related tasks and projects assigned to support changing operational needs.

Required profile

• Valid driver's license; must be 18 years old and legally authorized to work in the United States.
• Flexibility to work various shifts.
• Background working with third-party vendors; logistics background preferred.
• Experience with online, ticket-based workflows and fleet experience strongly preferred.
• Physical ability to lift up to 50 pounds and to stand, bend, reach, walk, sit and kneel continuously, and to enter, exit and drive vehicles frequently.

Required skills

• Basic computer skills, including typing and data entry.
• Ability to multitask and prioritize tasks based on business need.
• Strong relationship-building skills.

What we offer

• Pay rate of $23.00 per hour.
• Medical, dental, vision, life and disability insurance and other voluntary benefits.
• Paid time off, including volunteer and parental leave options.
• Tax-free benefit for public transportation or parking expenses.
• 401(k) retirement plan with company-matched contributions.
• Free Zipcar membership and employee discounts, including on renting and buying Avis/Budget cars.