Fire and Water Mitigation Lead Technician

About the role

ServiceMaster Restoration of Wilmington is looking for dependable, motivated Fire and Water Mitigation Lead Technicians to join its growing restoration team. The company helps homeowners and businesses recover from water damage, fire and smoke damage, mold contamination, storm losses and other property emergencies. The position is full-time in Wilmington, NC.

Key responsibilities

• Perform emergency water extraction and structural drying.
• Set up and monitor drying equipment, including air movers and dehumidifiers.
• Carry out demolition and removal of damaged building materials.
• Clean up fire and smoke damage and complete contents cleaning, packing and inventory.
• Assist with mold remediation projects.
• Document job progress using company software and photos.
• Communicate professionally with customers, adjusters and project managers.
• Maintain company vehicles, equipment and warehouse cleanliness.
• Take part in after-hours on-call emergency response rotations and follow OSHA safety requirements.

Required profile

• Valid driver's license and acceptable driving record.
• Able to lift 50+ pounds regularly and climb ladders, work in crawl spaces and attics, and stand, kneel and bend for long periods.
• Ability to work in hot, cold, dusty and wet environments and in adverse weather when needed.
• Availability for rotating emergency on-call schedules.
• Previous restoration, construction, demolition or mitigation experience.
• Ability to pass background and drug screening.
• IICRC certifications (WRT, ASD, FSRT) preferred.

Required skills

• Experience using moisture meters, thermal cameras and drying equipment.
• Preferred: experience with Docsketch and Dash.

What we offer

• Pay of $20.00-$26.00 per hour, with overtime and on-call compensation.
• Health, dental and vision insurance, 401(k) with matching, and PTO with paid holidays.
• Company uniforms, career advancement opportunities and a supportive team environment.