Escrow Officer / Support Specialist – Austin Area

About the role

We are seeking an experienced Escrow Officer/Support Specialist to join our Austin team. You will work closely with escrow staff and clients to ensure smooth, accurate, and timely real‑estate closings.

Key responsibilities

• Travel to Austin branch locations as needed to assist escrow staff.
• Communicate with escrow teams and clients to close transactions efficiently and error‑free.
• Process files, prepare CD’s/HUD’s, and complete all required closing documentation.
• Obtain lender approvals, order updates, and determine clearance to close.
• Proactively support team members and maintain respectful communication.

Required profile

• Friendly, outgoing, well‑organized with a strong work ethic.
• High attention to detail and a solution‑focused mindset.
• Professional appearance and conduct with colleagues and clients.
• High School diploma or equivalent; must obtain an Escrow Officer License after hiring.
• Minimum 5 years of direct experience as an Escrow Officer/Closer.
• Not a work‑from‑home position.

Required skills

• Proficiency with Microsoft Office Suite.

What we offer

• Career growth opportunities and training.
• Medical, dental, and vision benefits.
• Paid holidays, vacation, and 401(k) matching.
• Employee Assistance Program.