Enterprise Growth Strategist – Customer Success

About the role

As an Enterprise Growth Strategist at Clay, you will partner with fast‑growing SaaS companies to define, scale, and continuously expand their Clay strategy. Working directly with senior GTM leaders, you will translate growth priorities into actionable use cases and help embed Clay across multiple teams and workflows.

Key responsibilities

• Guide customers to their first “aha” moment, ensuring rapid time‑to‑value and positioning Clay as a long‑term strategic lever.
• Co‑create new GTM plays, uncover fresh use cases, and keep customers ahead of competitors.
• Identify and drive adoption opportunities across sales, RevOps, marketing, and CX, expanding Clay’s footprint within the organization.
• Shape renewal outcomes by delivering outsized value that leads to strong renewals and multi‑team expansions.
• Synthesize patterns from enterprise accounts to influence Clay’s product roadmap in collaboration with Product, Engineering, and Design.
• Design scalable frameworks, playbooks, and initiatives for future enterprise customers.

Required profile

• Strategic, product‑mindset: anticipate future needs and connect customer roadmaps to Clay’s vision.
• Deep GTM fluency: experience in B2B SaaS with knowledge of RevOps, sales, and marketing.
• Customer‑obsessed with business savvy: proven ability to build trust, challenge thinking, and deliver impact.
• Builder DNA: thrives in ambiguity, creates structure from scratch, and designs processes and teams (0 → 1).
• Passion for Clay’s mission and ability to evangelize the platform.