Enterprise Field Engineer – Pre‑sales (SouthEast/Atlanta)

About the role

The Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers. In this function, you will play a crucial role in the customers’ pre‑sales journey by partnering with Sales, Product, Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit.

Key responsibilities

• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
• Translate business objectives into technical requirements and solution designs.
• Drive compelling demos and impactful Proof of Values (PoVs) to showcase the CodeRabbit platform.
• Help respond to security questionnaires.
• Provide feedback and collaborate cross‑functionally with product and engineering teams to improve the product experience.
• Stay abreast of industry trends and emerging AI‑powered development tools.
• Contribute to internal tools, playbooks, guides, and best‑practice documentation.
• Support the transition from pre‑sales to post‑sales for smooth customer onboarding.

Required profile

• 5+ years of experience in a customer‑facing technical role, including 2+ years in a fast‑paced startup environment.
• Experience working with diverse stakeholders, from technical teams to business leaders.
• Strong organizational skills and ability to manage multiple customer needs simultaneously.
• Strong experience with software development tools and platforms.
• Comfortable working with the command line.
• Knowledge of cloud platforms such as AWS, GCP, or Azure.
• Excellent communication and interpersonal skills.
• Strong sense of ownership, self‑motivation, and eagerness to learn new technologies.
• Willingness to mentor peers and share knowledge through trainings and shadowing.

Required skills

• AWS
• GCP
• Azure
• Command line
• Kubernetes
• Terraform
• GitHub Actions

What we offer

• Work on cutting‑edge technology with real‑world impact.
• Collaborative and innovative environment.
• Competitive salary, equity, and benefits.
• Professional development opportunities.