Emergency Department Technician (ED Tech)

About the role

The Emergency Department Technician supports the Registered Nurse by delivering direct patient care and essential clinical services in a fast‑paced ED environment. The role blends patient interaction, specimen handling, and basic diagnostic testing while maintaining a safe and organized department.

Key responsibilities

• Perform phlebotomy procedures (venipuncture, fingerstick, heelstick, bleeding time) following hospital protocols.
• Identify patients, label specimen tubes accurately, and prioritize STAT draws.
• Transport specimens to the laboratory via chute or direct delivery.
• Conduct electrocardiograms (EKG) and assist with point‑of‑care testing.
• Provide direct patient care under the supervision of licensed personnel.
• Maintain current certifications and attend required safety training.
• Handle clerical duties, answer phones, greet patients, and act as a receptionist when needed.
• Clean equipment daily and ensure departmental neatness.

Required profile

• High school diploma or GED (minimum).
• Phlebotomy training and at least one year of phlebotomy experience.
• Formal training or equivalent experience such as CNA, EMT, or nursing assistant preferred.
• Previous experience in a hospital or nursing‑home setting is advantageous.
• Ability to communicate clearly, document accurately, and work collaboratively in a team.
• Basic knowledge of medical terminology and computer operations preferred.
• Physical ability to move or lift patients and equipment.
• Compliance with OSHA N95 respirator training and fit testing.

Required skills

• Phlebotomy
• Venipuncture
• Fingerstick
• Heelstick
• Bleeding time assessment
• Specimen labeling and handling
• STAT draw prioritization
• Specimen transport
• Electrocardiogram (EKG) operation
• Basic computer usage
• OSHA N95 respirator training