Educational Aide – Web Design

About the role

The State of Georgia is seeking a part‑time Educational Aide to support web‑design activities in the Computer Science Division at Gwinnett Technical College. You will assist students using the computer lab, provide technical help, and help maintain a productive learning environment.

Key responsibilities

• Follow supervisor direction and provide feedback on lab operations (20%).
• Perform basic administrative and clerical tasks to keep the lab running smoothly (20%).
• Prepare oral and written reports and maintain sign‑in logs and other records (15%).
• Listen to students, offer encouragement, and foster a positive learning atmosphere (20%).
• Demonstrate initiative, persistence, and a "can‑do" attitude when solving problems (10%).

Required profile

• High school diploma or equivalent; technical college courses (CIST 1001, 1510, 1530) are a plus.
• Excellent customer service and communication skills.
• Ability to troubleshoot operating systems, hardware, software, Microsoft Office 2013/2016, CD/DVD burning and printer issues.
• Flexibility in schedule, ability to lift 15‑30 lb, and openness to training.
• Attention to detail, multitasking ability, and strong documentation skills.

Required skills

• Microsoft Office 2013/2016
• Operating system troubleshooting
• Hardware and software troubleshooting
• CD/DVD burning
• Printer troubleshooting
• Web design / web development basics
• Game design / development basics
• Computer lab operation (computers, copiers, printers)

What we offer

• Hourly wage of $15.60
• Part‑time, flexible schedule
• Opportunity to work within a state government agency and support student learning