Director, Product Management - Global Billing & Performance

About the role

Mastercard’s Global Cardholder Services team is looking for a Director of Product Management to shape the strategy, performance, and evolution of billing capabilities across its worldwide portfolio. The role combines financial acumen, product expertise, and cross‑functional leadership to drive revenue growth and operational efficiency.

Key responsibilities

• Develop and execute the global billing strategy and roadmap in partnership with Product, Finance, Technology, Operations, and GBSC teams.
• Lead the evolution and automation of billing capabilities to support new pricing models, contractual requirements, and revenue initiatives.
• Define business, functional, and data requirements for billing applications serving global and regional needs.
• Translate pricing and product initiatives into scalable billing solutions and ensure timely revenue realization.
• Evaluate and operationalize billing solutions for evolving business requirements and alternative pricing constructs.
• Establish and monitor billing, revenue, operational, and development performance metrics to drive continuous improvement.
• Ensure billing compliance, financial controls, audit readiness, and effective issue resolution.
• Lead, coach, and develop a high‑performing team while fostering a culture of accountability and collaboration.

Required profile

• Bachelor’s degree in Business, Finance, Technology, Engineering, or a related field.
• 7+ years of experience in product management, business analysis, finance, billing operations, or related disciplines.
• Proven experience leading complex billing, financial systems, product, or operational transformation initiatives.
• Strong understanding of billing processes and revenue management.

Required skills

What we offer

• Opportunity to influence global billing strategy for a leading payments network.
• Leadership role with cross‑functional impact.
• Competitive compensation and benefits package.