Director, Global SME Partner Management & Go-to-Market

About the role

The Director, Global SME Partner Management & Go-to-Market supports the Vice President in driving adoption, utilisation and commercial impact across Mastercard's SME partnership ecosystem. This senior position translates global partner management and go‑to‑market strategy into practical operating models, issuer activation frameworks, enablement materials and performance routines for regional teams.

Key responsibilities

• Operationalise the global GTM strategy and partner growth priorities set by the VP.
• Build issuer activation playbooks, launch models and enablement assets that regional teams can adapt and deploy.
• Support joint growth planning, partner performance management and governance routines.
• Develop adoption dashboards, insight packs and best‑practice reporting for the global SME partnerships organisation.
• Work through regional teams, escalating strategic issues, material risks and prioritisation choices to the VP with clear options.

Required profile

• Proven experience in partner management and go‑to‑market strategy within financial services or payments.
• Ability to translate global strategy into practical operating models and enablement tools.
• Strong analytical, governance and stakeholder‑management skills.
• Experience collaborating with product, business development, account management and services teams across multiple regions.

Required skills