Customer Service Representative – Freight Logistics
RLC · Baltimore
Job description
About the role
R+L Carriers is seeking a Customer Service Representative to join its Baltimore, MD Service Center. The CSR maintains positive relationships with customers and assists with tracking and monitoring freight movement.
Key responsibilities
- Perform daily freight tracing with customers.
- Assist other terminals with freight‑related issues.
- Carry out additional duties as assigned.
Required profile
- Strong communication and telephone skills.
- Ability to work in a fast‑paced environment.
- Strong critical thinking and problem‑solving abilities.
- Capability to handle potentially stressful situations.
- General office and customer service experience.
- Basic knowledge of Windows, Outlook and other Microsoft products.
- Ability to type at least 30 words per minute.
Required skills
- Windows
- Outlook
- Microsoft Office
- Typing (30+ WPM)
What we offer
- Medical, dental and vision insurance.
- 401(k) retirement plan with company matching contributions.
- Paid vacation and holidays.
- Vacation lodging at exclusive employee resorts in Daytona Beach (FL), Big Bear Lake (CA), Pigeon Forge (TN) and Ocean Isle Beach (NC).
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United States.
Salary: Customer Service Representative Based on 29 job offers in the United StatesSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 8 hours ago
Expires 1 month from now
2 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
RLC
Baltimore