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This job expired on 22/09/2026. It no longer accepts applications.
Customer Service Representative – AI Trainer
DataAnnotation · Massachusetts
Job description
About the role
We are seeking an experienced Customer Service Representative to join our team as an AI Trainer. In this remote, independent‑contractor position you will help improve AI chatbots by measuring their progress, evaluating logic, and solving problems that arise during interactions.
Key responsibilities
- Assign realistic tasks to AI chatbots and assess the quality of their responses.
- Evaluate AI model outputs for correctness, relevance, and overall performance.
- Identify gaps in chatbot behavior and provide feedback to enhance model accuracy.
Required profile
- Fluent in English at a native or bilingual level.
- Detail‑oriented with an excellent command of grammar, style, and brand voice.
- Preferably holding a current, in‑progress, or completed Bachelor’s degree (not mandatory).
Required skills
- Expertise in writing, editing, and language usage.
- Strong research and fact‑checking abilities.
What we offer
- Flexibility to choose projects and set your own schedule.
- Work from the comfort of your home on your own computer.
- Hourly compensation starting at $25‑$30+ with bonus opportunities.
- Payments processed via PayPal, handling any currency conversion from USD.
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DataAnnotation
Massachusetts