Credit and Collections Specialist

About the role

The Credit and Collections Specialist will manage B2B collection activities, resolve invoice disputes, and support credit processing and cash payment operations for Reliable Safety & Flow Corporation.

Key responsibilities

• Initiate B2B collection calls to reduce DSO and ensure prompt payments.
• Prepare weekly ageing reports and monitor customer accounts for non‑payment or late pay.
• Send statements, invoice copies, packing slips, bills of lading and proof of deliveries as needed.
• Pull credit reports and process 10‑day demand letters.
• Process customer payments through ACH, wires, lockbox and reconcile cash applications to the general ledger.
• Handle RMAs, credits and collaborate with customer service, warehouses and sales management to resolve disputes.

Required profile

• Associate’s degree or equivalent with at least 2 years of accounts‑receivable experience.
• Strong analytical and problem‑solving abilities with effective written and verbal communication.
• Fundamental understanding of accounting and payment applications.
• Bilingual English/Spanish is a plus.

Required skills

• Excel (including pivot tables and V‑Lookup).
• Microsoft Dynamics 365.
• Power BI.