Creative Account Manager (Remote, Pacific Time)

About the role

Storm Ideas, an AI-native agency serving US TV and entertainment clients since 2008, is hiring a Creative Account Manager on a full-time contractor basis, paid USD 38,000 to 50,000 depending on experience. The role is fully remote, with Pacific Time working hours (generally 9:00am–5:30pm PT), and combines client leadership, creative judgment and AI-first ways of working. The client portfolio includes animation brands, so the role suits someone who understands why audiences care about characters, stories and worlds.

Key responsibilities

• Own client confidence and satisfaction, representing the client internally and anticipating their needs
• Turn the client's creative vision into briefs, content calendars, campaigns and deliverables, and review copy, design and video with clear feedback
• Clarify what the client asks for versus what they need, turning ambiguity into direction, owners, dependencies and next steps
• Keep delivery coordinated across services, teams and timelines, using AI tools and reusable workflows for preparation, tracking, research, reporting and follow-up
• Protect the quality and value of the work, challenge weak or off-strategy assets, and escalate issues with evidence and recommendations
• Surface risks, opportunities and commitments early, and connect clients with the wider team's expertise
• Identify growth opportunities and coach teammates, sharing improved methods as reusable skills and workflows

Required profile

• Evidence of owning client relationships, stakeholder communication, account delivery or complex operational conversations
• Strong creative and social judgment, able to critique copy, design and video
• Demonstrable hands-on use of AI tools and agents in real work, with the judgment to review AI output against strategy and brand standards
• Systems thinking, high ownership, commercial awareness and attention to detail
• Clear written and spoken communication, comfortable working asynchronously

Required skills

• Comfort with collaborative systems such as Airtable, Monday.com, Notion, Asana, spreadsheets, Slack or Teams
• Hands-on use of AI tools and agents

What we offer

• Full remote work with modern hardware, approved AI tools and support from an AI Operations team
• A team of 175+ people across account management, strategy, creative, production, operations, AI and technology

To apply, candidates use the careers site, optionally share work, answer short video questions, complete a practical task and attend interviews with leadership and a senior leader.