Community Engagement Coordinator

About the role

Jerry.ai is building an all‑in‑one app to simplify car ownership. We need a Community Engagement Coordinator who can authentically represent the brand on platforms where our users discuss finance, insurance, and repairs, such as Reddit, Quora, YouTube, and TikTok.

Key responsibilities

• Develop and execute an organic presence strategy across Reddit, Quora, YouTube, TikTok and other community hubs.
• Create a playbook that defines posting cadence, reply guidelines, and silence periods for each platform.
• Grow and nurture Jerry’s subreddits and other community spaces into trusted, active forums.
• Collaborate with Growth and Content teams to ensure consistent messaging and brand voice.
• Measure sentiment, share of voice, referral traffic and LLM citation metrics to evaluate impact.

Required profile

• 3+ years of community management or organic social experience, preferably in fintech, insurtech or other regulated consumer sectors.
• Platform‑native communicator who can write in a tone that earns upvotes and resonates across Reddit, TikTok and Quora.
• Strategic thinker who builds repeatable systems rather than ad‑hoc tactics.
• Patient, long‑term mindset focused on organic trust over quick PR wins.

Required skills

• SEO
• AI
• LLM (large language model) citation awareness