Communications Manager

About the role

This role sits at the intersection of external storytelling, media relations, and internal communications for a global, mission‑driven fintech organization. You will shape how the company is perceived both inside and out, working closely with senior leadership to craft clear, compelling narratives across multiple channels.

Key responsibilities

• Develop and execute integrated communications strategies covering external PR, media relations, thought leadership, and internal engagement.
• Build and maintain strong relationships with journalists, media outlets, and industry stakeholders to secure high‑impact coverage.
• Support executive thought‑leadership programs for senior leaders, including CEO and CPO, across media, podcasts, events, and public engagements.
• Manage corporate content across website, blog, social media, and awards submissions to ensure consistent brand messaging.
• Monitor, analyze, and report on media coverage and communications performance, identifying opportunities for proactive storytelling.
• Draft and edit press materials, briefing documents, messaging frameworks, and pitch content for external and internal use.
• Lead internal communications initiatives to drive employee engagement, including announcements, internal platforms, and cultural programs.
• Collaborate with People and leadership teams to support culture programs, surveys, and change communications.

Required profile

• 5+ years of experience in communications, public relations, or corporate communications, ideally in‑house or agency‑side.
• Strong understanding of corporate communications strategy, including PR, media relations, and owned content channels.
• Proven ability to build and maintain relationships with media professionals and external stakeholders.
• Excellent written and verbal communication skills with the ability to craft clear, compelling narratives for diverse audiences.
• Strong analytical mindset with experience measuring communications performance and optimizing content impact.
• Ability to work cross‑functionally and manage multiple priorities in a fast‑paced, high‑pressure environment.
• Experience working with senior executives and handling sensitive or confidential information.

Required skills