Cloud Engineer IV (Remote, US)

About the role

Availity, a healthcare technology company headquartered in Jacksonville, FL with offices in Bangalore and a remote workforce across the US, is hiring a Cloud Engineer IV. The role provides senior-level ownership of the operation, automation, reliability and continuous improvement of Availity's AWS cloud platforms. It is hands-on and production focused, covering infrastructure provisioning, Kubernetes/EKS operations, EC2 and AMI lifecycle, observability, incident response, patching support, compliance evidence, cost optimization and operational documentation. Sponsorship is not available.

Key responsibilities

• Provision, operate and improve AWS infrastructure using Terraform, Terragrunt, Ansible and CloudFormation.
• Administer and troubleshoot AWS EKS/Kubernetes environments, including cluster health, node groups, workloads and networking.
• Build and maintain scripts, CI/CD workflows and automation to reduce manual effort.
• Support EC2, Windows and Linux, AMI image creation, patching and other lifecycle activities under CloudOps standards.
• Strengthen observability dashboards, alerts, logs and metrics, and take part in on-call, incident response and post-incident reviews.
• Manage ServiceNow and Jira work through sprint cycles, attend standups and identify risks early.
• Write technical specifications, runbooks and operational documentation, and mentor junior associates.

Required profile

• Bachelor's degree or equivalent relevant experience.
• 5-7 years of progressive experience with cloud implementations, production operations and Infrastructure as Code.
• 4+ years of practical public cloud experience, with AWS strongly preferred.
• Experience with CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions or similar) and scripting (Bash, PowerShell, Python).
• Experience supporting Windows and Linux in cloud environments and writing technical documentation.

Required skills

• AWS EKS/Kubernetes and containerized workloads in production.
• Terraform, Terragrunt, CloudFormation and Ansible.
• Observability tools such as CloudWatch, Prometheus, Grafana or Splunk.
• Git workflows, branching, pull requests and code review.
• Preferred: AWS certifications (Solutions Architect, SysOps Administrator, DevOps Engineer, Kubernetes) and Agile/Scrum experience.

What we offer

• Competitive salary, bonus structure, HSA company contribution, healthcare, vision and dental benefits, and a 401k match from day one.
• Unlimited PTO for salaried associates plus 9 paid holidays; hourly associates start at 19 days of PTO.
• Gym reimbursement up to $250 per year and education reimbursement.
• Paid parental leave for all parents.