Civil Division Director – Senior Management

About the role

The Civil Division Director leads the Civil Division of The Legal Aid Society of Rochester, serving on the Senior Management Team alongside the President & CEO, CFO, COO, and Juvenile Justice Director. This role ensures the delivery of high‑quality civil legal services, oversees program operations, and drives strategic growth.

Key responsibilities

• Provide strategic leadership for the Civil Division, aligning operational plans with agency priorities.
• Coach and support Program Directors and Supervisors to enhance their management effectiveness.
• Develop, implement, and monitor division policies, procedures, and case‑management standards.
• Collaborate with the CEO and COO to translate strategic goals into actionable plans.
• Manage the civil program budget, grant contracts, and reporting requirements.
• Lead grant application preparation and coordinate with the Grants Administration Team.
• Conduct periodic case file audits and practice reviews to ensure compliance with professional and grant standards.
• Oversee court coverage continuity, attorney scheduling, and equitable case distribution.

Required profile

• Extensive experience in civil litigation management within a nonprofit or legal‑aid setting.
• Proven senior leadership experience, preferably as a director or program manager.
• Strong knowledge of grant administration, budgeting, and compliance reporting.
• Excellent communication skills to liaise with senior executives, staff, and funders.
• Ability to develop and implement policies that meet mission and funder requirements.

Required skills