Child Welfare Services Case Manager 1

About the role

The Georgia Department of Human Services seeks a dedicated Case Manager to provide investigative and comprehensive case management for children and adults experiencing abuse or neglect. This entry‑level position works under supervision within the Division of Family & Children Services in Augusta.

Key responsibilities

• Respond promptly to screened‑in reports of alleged child maltreatment and conduct safety assessments.
• Develop and implement immediate safety plans for identified concerns.
• Locate children or families when initial contact attempts fail.
• Apply Solution Based Casework and collaborate with families to create Family Functioning Agreements, Action Plans, and Family Plans.
• Complete genograms to map available family support networks.
• Partner with community agencies to build support systems for children and families.
• Maintain regular, quality visits to ensure safety, permanency, and well‑being.
• Document case activities within policy‑defined time frames.

Required profile

• Bachelor's degree from an accredited college or university.
• Pass the standard agency testing protocol for the position.
• Ability to travel using a privately owned vehicle for work‑related duties.

What we offer

• Generous benefits package including medical, dental, vision, life insurance, and retirement plans (401(k) and 457).
• 13 paid holidays, vacation and sick leave.
• Unique training opportunities and professional development.
• Potential telework options, subject to agency needs.
• Employee discount programs.