Business Systems Analyst (Property Management Software)

About the role

Greystar, a global real estate platform focused on institutional-quality rental housing, is hiring a Business Systems Analyst on a remote basis anywhere in the United States except Alaska. The role leads the gathering of business and functional requirements and drives research and development of programs, projects and initiatives that improve business operations, communications and workflow efficiency. Yardi experience is required.

Key responsibilities

• Test and pilot new product integration requests for preferred, approved and non-preferred product integrations.
• Partner with the Customer Success team to track property technology trends and customer requests, and help Enterprise Customer Experience and resource teams set minimum viability for new products.
• Conduct detailed needs assessments for proposed systems and business solutions, researching technology options aligned with the company's strategy.
• Present goals, roadmaps and metrics related to Property Management Software to the organization.
• Test, manage and document the approved/denied status of integrations and implementations, and ensure project parameters are documented and shared with stakeholders.
• Own tasks on implementation or enhancement projects, develop communication templates and presentations, and prioritize integrations and implementations.
• Work with stakeholders and service providers so services meet agreed service levels, and take responsibility for the design of all stages of the integration lifecycle.
• Gather business requirements to document current workflows and evaluate information against project objectives.

Required profile

• Yardi experience required.
• Knowledge of property management software (Yardi, RealPage and Entrata) and related integrations.
• Project management certification preferred, with Asana experience.
• Experience designing statistically valid experiments to test hypotheses, or interest in agile product development/testing and design thinking.

Required skills

• High proficiency in Microsoft products such as Word, Excel, PowerPoint, SharePoint and Forms, and database management programs for reports and communications.
• Ability to communicate with senior business leaders and document project parameters.

What we offer

• Salary range of $65,000 - $85,000, with possible quarterly or annual bonuses depending on performance.
• Medical, dental, vision, disability and life insurance, plus a 401(k) with company match up to 6% after 6 months.
• Paid time off starting at 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus a 6-week paid sabbatical after 10 years.
• Paid parental leave, fertility benefit reimbursement, employee assistance program and additional insurance plans.