Business Analyst – Field Spot Program (Remote)

About the role

We are seeking a proactive Business Analyst to support the rollout and evolution of Field Spot, our field operations platform. The role will translate operational needs into actionable user stories and ensure the solution delivers measurable value for remote field teams.

Key responsibilities

• Engage with stakeholders across product lines, regions, and field teams to understand operational challenges and harmonization opportunities.
• Translate business needs into clear, testable user stories and acceptance criteria within an Agile framework.
• Facilitate workshops, discovery sessions, and operational reviews to align priorities and clarify requirements.
• Partner with product owners and implementation leaders to support deployment, UAT, and adoption activities.
• Track, document, and follow through on requirements to ensure on‑time, high‑quality delivery.
• Act as a change champion, promoting standardized field workflows and best practices.

Required profile

• 5+ years of business‑facing Business Analysis experience, preferably in field operations or scheduling environments.
• Proven ability to communicate confidently with executives, managers, and frontline teams.
• Strong experience in requirements gathering, user story creation, and backlog management.
• Excellent follow‑through, organizational, and problem‑solving abilities in a fast‑paced, matrixed organization.

Required skills

• Azure DevOps (or similar Agile delivery tools).
• Agile delivery tools and methodologies.