Bilingual Logistics Coordinator (English & Spanish)

About the role

A US freight brokerage is hiring a bilingual Logistics Coordinator (English and Spanish) to join its team and develop into a Full-Cycle Account Manager. The role starts with shipment coordination, carrier communication and transportation operations, then moves into freight quoting, carrier sourcing, rate negotiation and customer account management. High-performing candidates may advance into an Account Manager role within 3-6 months. The position is fully remote.

Key responsibilities

• Track shipments and give timely pickup, transit and delivery updates.
• Vet carriers and coordinate with drivers for smooth shipment execution.
• Maintain accurate TMS records, shipment documents and proof of delivery (POD).
• Resolve delays, carrier issues and delivery exceptions proactively.
• Manage customer communications and support weekend operations.
• Prepare competitive freight quotes and research market rates using DAT and Truckstop.
• Source qualified US carriers and negotiate rates, manage load coverage and carrier changes.
• Build customer and carrier relationships, grow shipment volume and retain customers.

Required profile

• Fluent written and spoken English and Spanish.
• Strong organization, attention to detail and ability to handle multiple shipments and deadlines.
• Comfortable negotiating with freight carriers and working independently in a fast-paced remote setting.
• Interest in developing into a customer-facing Account Manager.
• Preferred: 1-2 years of experience in freight brokerage, logistics coordination, dispatching, carrier sales or transportation operations, and familiarity with DAT, Truckstop, TMS (e.g. Tai Software) and 3CX.

What we offer

• Competitive base salary tailored to skillset and experience.
• Structured development toward an Account Manager role, potentially within 3-6 months.
• Fully remote position.