Ballpark Tour Guide & Guest Services Representative
San Diego Padres · San Diego
Job description
About the Position
Join the legendary San Diego Padres organization and become the face of Petco Park! As a Ballpark Tour Guide, you will play a crucial role in delivering unforgettable experiences to our fans, providing immersive stadium tours and exceptional guest services in a high-energy professional sports environment.
Main Missions
- Lead engaging public and private stadium tours of Petco Park, sharing the rich history and excitement of the venue.
- Provide top-tier guest services by welcoming visitors and embodying the "Petco Park Promise" (CARE, CONNECT, EXCEED).
- Manage ticket sales and scanning operations using our professional ticketing platform.
- Act as a brand ambassador, responding to guest inquiries in person and via telephone with professionalism.
- Maintain up-to-date knowledge of stadium operations, events, and safety protocols.
Profile Required
- Must be at least 18 years of age.
- Exceptional public speaking skills with the ability to engage large groups clearly and enthusiastically.
- Strong interpersonal and communication skills with a customer-first mindset.
- Proven reliability and punctuality, with the ability to work a flexible schedule including days, evenings, weekends, and holidays.
- Physical stamina to remain standing for extended periods, navigate stairs, and lift up to 25 lbs.
- High level of integrity, discretion, and a collaborative team-player attitude.
Required Skills
- Public Speaking & Storytelling
- Customer Relationship Management (CRM)
- Ticketing Software Proficiency
- Sales & Upselling
- Multilingual Communication (English required; Spanish, ASL, or Korean is a major plus)
Questions fréquentes
Why are you reporting this job?
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
San Diego Padres
San Diego
Related job offers
-
Client Relations Account Manager - Payouts (Expert)
Worldpay San Diego -
Assistant Store Leader – Operations (Retail Expert)
SKIMS San Diego -
Hôte/Hôtesse de caisse – Expérience client & services financiers
BUT Paris -
Agent de voyages (H/F) en alternance – Formation VCVAT Bac+2
Ecole des Agents de Voyages Leclerc Paris -
Assistant(e) clientèle – Casino Barrière Royan (CDI)
Casino Barrière Royan Royan