Automotive Service Manager

About the role

Avis Budget Group is looking for an Automotive Service Manager (also called Maintenance & Damage Manager) to run the preventative maintenance and service repair of fleet vehicles and to manage the sourcing, ordering and distribution of parts, tires and other supplies. The role is based on site and requires regular, on-site presence.

Key responsibilities

• Develop, implement and communicate operating plans that maximize fleet utilization while meeting business and company guidelines.
• Direct and control preventative maintenance and service repair, source and order parts, control inventory, return obsolete or overstocked parts and replenish common-use parts and tires.
• Manage team performance against business goals, including technician productivity, percent out of service, warranty recovery versus parts and labor, and overdue idle cars.
• Hold daily pre-shift meetings, assess the out-of-service area daily, and ensure timely completion of recalls, preventive maintenance and quality repairs.
• Forecast, budget and manage financial drivers such as S&W per day and warranty recovery.
• Oversee ordering of parts, tools and supplies, maintain vendor relationships, follow vendor management policies, and handle purchase orders, receipts, invoices and payments.
• Keep vendor insurance policies up to date and, at bus depots, oversee repair and maintenance of all buses.
• Manage the employee lifecycle: hiring, onboarding, training, recognition, performance management and employee relations, in line with company policy and with HR Business Partners.
• Ensure a safe work environment and may be asked to perform other duties as assigned.

Required profile

• High school diploma required; 2-4 year college degree preferred (or equivalent education, training or experience).
• At least 2 years of management experience of employees in a related field such as rental cars, automotive shops or service-oriented fields.
• Valid driver's license and successful background check.
• Ability to work flexible schedules, including early mornings, nights or weekends, and to lift 50 pounds and oversee multiple work areas.
• On-site presence required; the position cannot be performed remotely.

Required skills

• Organizational and prioritization skills
• Financial acumen and forecasting skills
• Talent management and delegation
• Written and verbal communication, investigation and problem-solving skills
• Negotiation and vendor management skills

What we offer

• Medical, dental, vision, life and disability insurance, with optional voluntary benefits such as group auto and home insurance, pet insurance, legal assistance, identity theft protection, FSA, accident and critical illness insurance.
• 401(k) retirement plan with company-matched contributions.
• Full training, employee discounts on Avis/Budget cars, and access to an Employee Assistance Program.

The annual starting salary range is $70,000-$75,000, depending on geography, market, skills, education and experience.