Automotive Service Manager

About the role

Avis Budget Group is looking for an Automotive Service Manager (also called Maintenance & Damage Manager) to run the preventative maintenance and service repair of fleet vehicles and to manage the inventory, sourcing, ordering and distribution of parts, tires and other supplies. The role is based on site and requires regular, on-site presence.

Key responsibilities

• Develop, implement and communicate operating plans that maximize fleet utilization while directing and controlling preventative maintenance and service repair, and sourcing and ordering parts.
• Manage team performance against business goals, including technician productivity, percent out of service, warranty recovery versus parts and labor, and overdue idle cars.
• Hold daily pre-shift meetings, assess the out-of-service area daily, and ensure repair orders, warranty submissions and recalls are completed on time and to standard.
• Forecast, budget and manage financial drivers such as S&W per day and warranty recovery, and oversee ordering of parts, tools and supplies.
• Manage vendor relationships, purchase orders, invoicing and payments, and keep vendor insurance policies up to date.
• At bus locations, oversee the repair and maintenance of all buses.
• Manage the employee lifecycle: hiring, onboarding, training, recognition, performance management and employee relations, in line with company policy and with HR Business Partners.
• Ensure a safe work environment and follow safety policies.

Required profile

• High school diploma required; 2-4 year college degree preferred (or equivalent education, training or experience).
• At least 2 years of management experience of employees in a related field such as rental cars, automotive shops or service-oriented fields.
• Valid driver's license and successful background check.
• Ability to work flexible schedules, including early mornings, nights or weekends, and to lift 50 pounds and oversee multiple work areas.
• On-site presence required; the position cannot be performed remotely.

Required skills

• Organizational and prioritization skills, financial acumen and forecasting skills.
• Talent management, delegation, negotiation and vendor management skills.
• Written and verbal communication, investigation and problem-solving skills.

What we offer

• Medical, dental, vision, life and disability insurance, with optional group auto, home, pet, legal assistance, identity theft protection, FSA, accident and critical illness insurance.
• 401(k) retirement plan with company-matched contributions.
• Full training, employee discounts on Avis/Budget cars, and access to an Employee Assistance Program.

The annual starting salary range is $70,000-$75,000, depending on geography, market, skills, education and experience.