Associate Director, Digital Product Operations - Measurement & Reporting

About the role

Amgen is hiring an Associate Director, Digital Product Operations - Measurement & Reporting, reporting to the Senior Director, Digital Product Operations. This individual contributor role acts as a product management subject matter expert for the Digital Product Operating Model (DPOM) measurement, shaping strategy, standards, dashboards and insights that link DPOM adoption to measurable product management outcomes. It also leads regular maturity assessments of the Digital Product Management organization.

Key responsibilities

• Lead the enterprise measurement strategy for DPOM adoption, product management maturity, team health and artifact quality, defining standards, dimensions and indicators and distinguishing activity metrics from meaningful signals.
• Translate Product Management Hub priorities into a measurement framework, maturity model, executive reporting approach and roadmap.
• Own the strategy and evolution of dashboards, scorecards, reporting mechanisms and executive readouts for MBRs, QBRs and other operating cadences, integrating quantitative data, qualitative insights and artifact reviews into clear findings and recommendations.
• Create leadership-ready narratives for Product Management Hub leadership, the VP of Product Management, the CTO and business leaders.
• Lead maturity assessments of product management across teams, identify gaps and anti-patterns, and turn findings into standards, playbooks, templates, training and enablement materials.
• Embed measurement and reporting into enterprise operating rhythms, guide senior partners across product, technology, analytics and reporting teams, and recommend annual and quarterly focus areas.
• Build repeatable, scalable mechanisms for measurement and coach product managers and product operations partners on measurement, maturity assessment and dashboard interpretation.
• Partner with technology, data, analytics and platform teams on data quality, access, privacy, security, regulatory and responsible-AI considerations, and explore AI-native workflows, generative AI and automation to improve measurement and reporting.

Required profile

• Doctorate degree and 3 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy or related experience, or
• Master's degree and 7 years of similar experience.
• Product-minded enterprise measurement leadership with strong influence and cross-functional collaboration.