Applied Global Services Business Development (Director)

About the role

Applied Materials is hiring a Director of Applied Global Services (AGS) ICAPS Business Development in Santa Clara, California. Reporting to the Head of Packaging and ICAPS Business Development, the role directs the vision and strategy to achieve the AGS ICAPS strategy and goals, with responsibility for service market share and margin. The position requires about 25-30% business travel, often outside US time zones, and relocation is eligible.

Key responsibilities

• Formulate, coordinate and own the ICAPS strategy to achieve specific service market share and margin, aligned with regional heads, Service Business Units, Marketing and Equipment Business Management.
• Understand customer roadmaps and challenges, and ensure Service Product Development Program (sPDP) priorities address them.
• Own sPDP Phase Gates: ensure accurate SAM/SOM against installed base and roadmaps, position sPDP in the customer and competitive landscape, and hold commercial authority for its positioning.
• Contribute to red-team competitive analysis and support region-based business development teams.
• Analyze data and recommend pricing for each segment's next-best opportunity, and work with Equipment Business Management teams on competitive challenges such as CoO/CpW commitments, productivity targets and service positioning at equipment sales.
• Lead customer experience during SCLA customer visits, preparing and setting the tone for meetings.

Required profile

• 15+ years of experience, including 5+ years in senior leadership roles managing portfolios of products, services and processes.
• Familiarity with the segment ecosystem, including key customer decision-making processes and roadmaps.
• Ability to build trust as a go-to partner and make data-driven, sometimes unpopular decisions under pressure.
• Understanding of complex Fab operations and end-to-end processes, and a 5-year planning horizon.
• Strong ability to connect across the organization and negotiate with stakeholders; proficiency in Mandarin is a plus.