Administrative Oversight Manager - Licensing and Training Compliance

About the role

Allied Universal Event Services is hiring an Administrative Oversight Manager for Licensing and Training Compliance in Orlando, Florida. The role oversees licensing compliance, training compliance, operational audits, compliance reporting and related administrative processes across the Event Services EAST region (MO, AR, IN, TN, LA, FL, OH, MA, NY, MN, PA, VA, KY). It supports operational leadership so that employees meet licensing, training, contractual and regulatory requirements.

Key responsibilities

• Oversee security licensing and credentialing programs, track branch-level compliance and run personnel file reviews, licensing audits and compliance inspections
• Identify compliance gaps and work with leadership to implement corrective action plans, and support quarterly compliance reviews and contract compliance reviews
• Deliver instructor-led onboarding, compliance, licensing, operational and skills-based training, and coordinate, track and audit training assignments and certifications
• Monitor training completion metrics, follow up on overdue training, and prepare training materials, job aids and operational guidance
• Create and maintain compliance, licensing, training and operational reports, build reporting tools and dashboards, and prepare executive summaries for leadership
• Support branch start-ups, special events and projects, and work with operations, compliance, recruiting and HR teams

Required profile

• One of: bachelor's degree in a related field with 1 year of experience, associate degree with 3 years, or high school diploma with 4 years of experience
• At least 3 years in the security industry, contract security, event security or another regulated industry
• Experience with security officer licensing, audits, inspections, training programs and multi-state licensing programs
• Ability to become certified as a Qualified Manager or Qualified Agent with state licensing agencies in the assigned territory

Required skills

• Microsoft Excel and other reporting platforms
• Workforce management systems, learning management systems (LMS), DOMO or compliance reporting platforms
• Strong organization, attention to detail, communication and analytical skills

What we offer

• Salary of $72,000 - $77,000 per year
• 10% bonus potential and an auto allowance of $135 per pay period