Administrative Assistant – Front Desk & Data Entry (Robins AFB, GA)

About the role

Arcetyp LLC is seeking an Administrative Assistant to serve as the front‑desk and data‑entry point of contact for the Military & Family Readiness Center at Robins Air Force Base. The role is full‑time, onsite, and supports military members and their families by providing professional reception services, scheduling assistance, and accurate data management within DoD systems.

Key responsibilities

• Greet visitors, answer phone calls, and determine client needs, directing them to appropriate program staff.
• Maintain a welcoming and organized front‑desk environment.
• Schedule clients for classes, workshops, and Transition Assistance Program services, and send reminder communications.
• Enter and maintain client and program data in the AFFIRST system and other designated databases, ensuring ≥85 % accuracy.
• Generate monthly reports on client usage and service metrics for leadership and the Contracting Officer Representative.
• Maintain records of client sign‑ins and service utilization.

Required profile

• Strong organizational, communication, and technical abilities.
• Ability to work in a dynamic, customer‑facing environment supporting military personnel and families.
• Attention to detail and commitment to data accuracy and compliance.

Required skills

• Proficiency with the AFFIRST data‑entry system.