Account Manager

About the role

The Account Manager will serve as the primary point of contact for Appcast’s enterprise clients, managing their advertising spend and guiding them through our programmatic recruitment platform. You will build strong relationships, act as an advocate, and help clients achieve their hiring goals using data‑driven insights.

Key responsibilities

• Own a portfolio of client accounts, understand their objectives, and drive key performance indicators.
• Track and manage daily, weekly, and monthly advertising spend, identifying budget issues and proposing solutions.
• Conduct complex data analysis, create analytical presentations, and deliver regular status updates and quarterly business reviews.
• Collaborate cross‑functionally with product, development, strategy, and sales teams to resolve technical issues and expand client product mix.
• Educate clients on platform features, product enhancements, and campaign performance.

Required profile

• 3+ years of experience in account management, customer success, or a related client‑facing role, preferably in a technical environment.
• Strong problem‑solving abilities and a solutions‑oriented mindset.
• Excellent written and verbal communication skills, with experience presenting analytical insights.
• Organizational and prioritization skills to manage multiple client accounts effectively.

Required skills

• Proficiency with collaboration tools such as Slack, Jira, and Microsoft Teams.
• Ability to perform data analysis and create analytical storytelling presentations.