Workplace Experience Associate

About the role

DDN is looking for a Workplace Experience Associate for its Chatsworth office. As the face of the workplace, you will create a welcoming, high-energy, hospitality-driven environment where employees, customers and guests feel valued from arrival. You report to the Global Real Estate & Workplace team and support day-to-day operations, office services and events.

Key responsibilities

• Serve as the main point of contact for employees, visitors and guests, greeting them and supporting onboarding, office tours and workplace communications
• Maintain office presentation standards so all spaces are guest-ready and aligned with the brand
• Support daily operations such as conference room readiness, seating, office supplies, pantry management, deliveries, mail, shipments and vendor visits
• Act as a resource for employees and partner with IT, Security, People and Facilities teams
• Coordinate catering, food service and hospitality for meetings, events and executive visits, and help plan employee programs and celebrations
• Keep conference rooms, kitchens, cafés and common areas stocked and ready, and build good relationships with building management and vendors

Required profile

• 1-3 years of experience in workplace experience, hospitality, office administration, customer service, reception, hotel operations, events or a related field
• Proven ability to deliver exceptional customer service and work in a fast-paced environment
• Experience supporting meetings, events, food service, hospitality or front-desk operations is highly preferred
• Previous experience in a technology company, hospitality environment, luxury hotel, coworking space or corporate office is a plus

Required skills

• Naturally outgoing, friendly and personable, with strong hospitality mindset
• Excellent verbal and written communication and strong organization and attention to detail
• Ability to multitask, stay calm under pressure and remain professional
• Proficiency with Microsoft Office and workplace technology tools