Store Manager – Self Storage

About the role

SecureSpace Self Storage is expanding rapidly and seeks an energetic Store Manager to lead one of its urban locations. You will be responsible for driving sales, ensuring a safe and clean facility, and delivering exceptional customer service.

Key responsibilities

• Promote unit rentals, warranties, moving supplies and secure positive online reviews.
• Guide new customers through the rental process and handle move‑in paperwork.
• Proactively manage past‑due accounts and coordinate lien/auction procedures.
• Perform daily inspections, clean units, stock supplies and conduct light maintenance including gardening and power‑tool work.
• Communicate performance updates and recommendations to Area and District Managers.

Required profile

• Minimum 1 year experience in storage, retail or hospitality.
• Strong verbal and written English communication skills.
• Customer‑service mindset with ability to travel occasionally to another location.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Word.

What we offer

• Competitive starting pay plus monthly bonus opportunity.
• Paid time off, company holidays and 401(k) matching.
• Medical, dental and vision benefits.
• Free 10 × 15 self‑storage unit.
• Flexible schedule co‑developed with your team and a $1,500 retention bonus.