Solutions Engineer

About the role

Sentry’s Solutions Engineering team helps its largest customers embed Sentry into their applications and workflows, ensuring alerts and issues reach the right places at the right time. The role focuses on driving adoption, improving developer productivity, and delivering business value.

Key responsibilities

• Understand customers' pain points and translate them into implementation and onboarding plans that demonstrate business value.
• Develop best‑practice guides, educational content, and “how‑to” articles or videos around error and performance management.
• Act as a trusted advisor and subject‑matter expert, helping customers instrument software‑engineering and monitoring best practices.
• Provide workshop‑level interactions to increase maturity of use and broader adoption.
• Collaborate cross‑functionally to give feedback to product and development teams, aligning the roadmap with faster time‑to‑value.

Required profile

• 3+ years of experience as a Solutions Engineer, Implementation Consultant, Support Engineer, or Software Developer leading projects or working with customers.
• Hands‑on experience with programming languages and frameworks such as JavaScript, Python, Node.js, Java, PHP.NET, Ruby, React, React Native, iOS, and Android.
• Excellent communication and presentation skills.

Required skills

• JavaScript
• Python
• Node.js
• Java
• PHP
• .NET
• Ruby
• React
• React Native
• iOS
• Android

What we offer

• Base salary range $140,000 – $190,000 USD per year.
• Eligibility for employee benefit plans including incentive compensation, equity grants, paid time off, and group health‑insurance coverage.