Service Repair Technician – Flexible Robotics

About the role

Join Johnson & Johnson’s Auris Health team in Santa Clara as a Service Repair Technician focused on flexible robotics. You will service and repair advanced robotic platforms used in surgical settings, ensuring high system uptime and compliance with quality standards.

Key responsibilities

• Repair and test electronic and mechanical components of robotic platforms, following test process instructions and logging data.
• Collaborate with engineering, manufacturing, quality, and complaint teams to identify root causes of failures and document findings.
• Set up and maintain functional test stations, install software/firmware, and verify system performance.
• Maintain inventory, tools, and certified test equipment for the Service Repair Depot.
• Support quality system compliance by following GMP, GDP, and QMS procedures and creating required records.

Required profile

• Master's degree in Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering or related field.
• Minimum 2 years of experience in service repair of flexible robotics or a closely related role.
• Experience with medical device quality testing and product lifecycle management.

Required skills

• Configuring computer hardware and software.
• Jira, MES, SharePoint, JAMA, Air Table, Agile PLM.
• SAP.
• Robotic platforms testing and repairing.
• Good Manufacturing Practices (GMP) and Good Documentation Practice (GDP).
• Installation, replacement, and functional testing of electrical, electronic, and mechanical components on robotic tables.
• Software/firmware installation, configuration, and verification for table control systems.
• Table calibration, control swaps, and full operational testing.
• Scrum, Kanban, and Lean methodologies.

What we offer

• Competitive salary range $129,792 – $134,792 per year.
• Comprehensive benefits including medical, dental, vision, retirement (401k) and long‑term incentive program.
• Generous paid time off: 120 hours vacation, various sick, holiday, parental, bereavement, and volunteer leave.
• Inclusive work environment with accommodations for disabilities and support for protected veterans.